Finder Maker

Cell Phone Service by 26 Major Metropolitan Areas, United States, 2009

Overall and city-by-city ratings based on 54,332 responses about regular (contract) and prepaid service from ConsumerReports.org subscribers surveyed in September 2009. The prepaid ratings are based on a seperate analysis of 3,257 respondents who had prepaid service. Reader score reflects respondents' overall satisfaction with their cell-phone service and is not limited to factors listed in the ratings charts. A score of 100 would mean all respondents were completely satisfied; 80 would mean very satisfied, on average; 60, fairly well satisfied.

Attributes Range Median Mean Standard Deviation
City City column (no statistics available)

Major cell phone service city.

Latitude 25.73 - 47.60 38.63 36.85 5.52

Latitude of metropolitan city.

AT&T 57 - 73 66.00 65.73 3.69

AT&T average cell phone service customer rating.

T-Mobile -1 - 73 71.00 59.46 26.40

T-Mobile average cell phone service customer rating.

longitude -122.42 - -71.06 -86.15 -92.84 16.07

Longitude of metropolitan city.

Sprint -1 - 70 67.00 59.73 22.41

Sprint average cell phone service customer rating.

Verizon 72 - 78 75.00 75.23 1.66

Verizon average cell phone service customer rating.

State State or Province column (no statistics available)

State where metropolitan city is located.